Customer Feedback & Complaints
Collect Every Voice. Resolve Every Issue.
Manage customer feedback, complaints, and suggestions with AI-powered workflows.
QR feedback formsComplaint managementSuggestion managementSatisfaction trackingTicket management
Bilingual EN / AR
Full right-to-left Arabic support.
Cloud & secure
Hosted, backed up and role-based.
WhatsApp & email alerts
Automatic notifications built in.
UAE-based support
Abu Dhabi team, here to help.
Why teams choose us
Everything in one platform
A focused toolkit that replaces spreadsheets and scattered apps.
QR feedback forms
Place QR codes anywhere customers are.
Complaint management
Capture and resolve complaints in one flow.
Suggestion management
Turn ideas into a structured backlog.
Satisfaction tracking
Measure CSAT trends over time.
Ticket management
Every submission becomes a trackable ticket.
AI sentiment analysis
Know the tone of every message instantly.
How it works
Live in a few simple steps
Generate QR codes
Create codes for each location or touchpoint.
Customer submits feedback
A quick scan opens the bilingual form.
AI analyzes the submission
Sentiment and category detected instantly.
Ticket is assigned automatically
Routed to the right department.
Ready to get started?
Join UAE businesses running smarter on FeedPilot One.