Frequently asked questions

They scan a QR code you place anywhere; a fast, bilingual form opens — no app required.

Yes — AI analyses sentiment, categorises each submission and routes it to the right department automatically.

Yes, every ticket has response/resolution timers with automatic escalation when at risk.

Yes, generate QR codes and track feedback per branch or site.

Via WhatsApp and email status updates throughout resolution.

Yes — management-ready reports and exports are built in.