How it works

From sign-up to results

A clear path to get your team productive fast.

Generate QR codes

Create codes for each location or touchpoint.

Customer submits feedback

A quick scan opens the bilingual form.

AI analyzes the submission

Sentiment and category detected instantly.

Ticket is assigned automatically

Routed to the right department.

Team resolves the issue

With SLA timers and escalations.

Customer receives updates

Via WhatsApp and email.

Management reviews reports

Dashboards and exports close the loop.

Product tour

See it in action

Real screens from the FeedPilot One platform.

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Sentiment Analytics Dashboard

Live feedback volume, CSAT and resolution rates.

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Scan • Order

QR Feedback Form

Bilingual, fast and mobile-first.

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Ticket & Routing Board

Auto-categorised, auto-routed, SLA-tracked.

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Customer Status Updates

Submitters follow their issue in real time.

Ready to get started?

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